How can I check my TM balance?

Text BAL to 2888, dial *143# and select Balance Inquiry, call 222, use the SIM Toolkit, or open the GlobeOne app.

What is the USSD code for a TM balance inquiry?

Dial *143# and navigate to My Account, then Balance Inquiry. You can also dial *2888# and your balance arrives as an SMS without any menu.

Can I check my TM balance without internet?

Yes. SMS (BAL to 2888), USSD (*143#), call (222), and SIM Toolkit all work without data. Only GlobeOne requires an internet connection.

How do I check my TM data balance?

Text DATA BAL to 8080, or dial *143# and select My Account → Data Balance, or open GlobeOne.

Is there a fee for a TM balance inquiry?

USSD via *143# and SIM Toolkit are free. SMS inquiry (BAL to 2888) and calling 222 each deduct around ₱1.00.

What is the difference between TM load balance and data balance?

Load balance is peso credit used for calls, texts, and subscribing to promos. Data balance is the MB or GB inside an active promo used for internet. They are tracked separately.

Can I check another TM number's balance?

Not directly through SMS or USSD. You can link another TM number to your GlobeOne account and monitor it there, but only after the other person confirms via OTP.

Does GlobeOne work for TM prepaid users?

Yes. GlobeOne fully supports TM prepaid numbers. Sign up with your TM number and verify via OTP to see load, data, promos, and expiry details.

Account & Load

How to Check TM Balance in 2026: Load, Data, and Promo Inquiry

8 min read Updated June 30, 2026

TM (Touch Mobile) gives you five ways to do a balance inquiry: SMS, USSD code, phone call, SIM Toolkit, and the GlobeOne app. Your load balance and data balance are completely separate, so you need different codes to check each one. Knowing which method to use saves you from calling 222 and spending ₱1.00 when you could just dial *143# for free.

If your TM SIM is not yet registered, complete TM SIM registration first — unregistered SIMs lose access to most of these features.

What TM Balance Inquiry Actually Checks

TM tracks two balances on every prepaid SIM. Load balance is the peso credit on your SIM, used for calls, texts, and subscribing to promos. Data balance is the internet data inside an active promo — separate from load. You can have ₱50 load and zero data, or 5 GB of data and zero load. Both need separate checks.

	TM Load Balance	TM Data Balance
What it is	Peso credit on your SIM	MB or GB in an active promo
Used for	Calls, SMS, promo subscriptions	Browsing, apps, streaming
Deducted when	You call, text, or register a promo	You use mobile internet
Validity	Based on load expiry date	Based on promo duration
Check via SMS	BAL to 2888	DATA BAL to 8080
Check via USSD	*143# → Balance Inquiry	*143# → Data Balance

If your internet stops working but you have load, your data promo probably expired. Check the data balance first before contacting TM support.

Load (peso credit) and data (promo MB/GB) are tracked separately — each needs its own check.

How to Check TM Balance via SMS

SMS is the most common method. It works on any phone, under any network condition, without mobile data. The trade-off is a small fee of around ₱1.00 per message for load checks.

Check Load Balance via SMS

1Open your Messages app and create a new message
2Type BAL in the text field
3Send it to 2888
4Wait for the reply from TM

The reply shows your remaining load and sometimes your active promo and validity date. If 2888 does not reply, try sending BAL to 214 or 8080 as backup numbers.

Check Data Balance via SMS

Your data balance uses a different keyword. Text DATA BAL to 8080 and read the reply for your remaining MB/GB and promo expiry. Other keywords that work with 8080:

SURF BAL to 8080 — your active surf promo balance
EZ INFO to 8080 — EasySURF promo status and remaining data
BAL to 8080 — your general load balance as an alternative

TM Balance Inquiry via USSD (*143#)

This is the fastest offline method and does not charge a fee in most cases. The *143# code opens a menu directly on screen without internet or SMS load.

1Open your phone dialer
2Dial *143# and press call
3Select My Account
4Select Balance Inquiry (or Data Balance for data)
5Your balance shows on screen or arrives as an SMS

There is also a shortcut: dial *2888# and your balance details arrive directly as an SMS without going through the menu — useful if *143# is slow to load.

The *143# menu opens on-screen — no internet, no SMS fee, works on basic phones too.

How to Check TM Balance via Call

Calling 222 is the most straightforward method — no menus, no typing. Dial 222, press call, follow the automated voice, and your load balance is announced within seconds. The downside is a ₱1.00 fee per inquiry. It is best when USSD is not responding or your phone struggles to display the *143# menu.

Check TM Balance Using the GlobeOne App

GlobeOne is the official app for TM and Globe subscribers. It is free and gives the most detailed view: load balance, data balance, promo status, expiry dates, load history, and TM Rewards points in one place.

1Download GlobeOne from Google Play Store or App Store
2Open the app and tap Sign Up if you are new
3Enter your TM mobile number
4Verify via the OTP sent to your number
5Your home screen shows load, data, and active promos immediately

Feature	Available
Current load balance	Yes
Data balance (MB or GB)	Yes
Active promo name and expiry time	Yes
Load history	Yes
Buy load or subscribe to promos	Yes
TM Rewards points	Yes
Multiple linked TM numbers	Yes

GlobeOne is the only method that shows promo expiry down to the hour. It also lets you add a family member's TM number to monitor their balance. Note: it requires Wi-Fi or mobile data — it is not an offline option.

GlobeOne shows load, data, promo expiry, and rewards in a single dashboard.

TM Balance Inquiry via SIM Toolkit

This method gets ignored by most people, but it is completely free and works on older Android phones and basic feature phones. Open the SIM Toolkit or SIM Services app (sometimes labelled Globe/TM Menu), go to Prepaid Services, select Check Balance, and receive an SMS with your current load, active promos, and validity dates.

Text EZ INFO to 8080 for EasySURF promo details
Text SURF BAL to 8080 for surf promo data status
Dial *143# and go to My Promos to see all active subscriptions
Open GlobeOne and tap an active promo for expiry time and remaining data

When a promo expires, data access stops automatically, but your load balance stays untouched. Promo data does not carry over after expiry — you can re-register the same promo via GlobeOne or by texting the keyword to 8080. For the full promo catalog, see our TM promos guide.

TM Balance Inquiry Not Working: Fixes

Problem	Likely Cause	Fix
No reply from 2888	Full SMS inbox or weak signal	Clear SMS inbox, retry from a stronger signal area
USSD menu not loading	Congestion or SIM not registered	Try *2888# instead; check registration status
GlobeOne shows wrong balance	App not refreshed	Log out and log in again, or update the app
Call 222 not connecting	Low signal or account issue	Move to a better signal area and retry
BAL shows zero, but load was added	A promo subscription absorbed the load	Text EZ INFO to 8080 to check active subscriptions
Data balance not updating in app	App sync delay	Force close GlobeOne and reopen it

All TM Balance Inquiry Methods at a Glance

Method	What to Do	Internet	Fee	Best For
SMS	Text BAL to 2888	No	~₱1.00	Quick load check on any phone
Data SMS	Text DATA BAL to 8080	No	Free	Checking remaining data
USSD *143#	Dial *143# then navigate	No	Free	Free offline balance check
USSD *2888#	Dial *2888#	No	Free	Direct SMS reply without menu
Call 222	Dial 222 and listen	No	~₱1.00	When USSD does not display
SIM Toolkit	SIM Toolkit app on phone	No	Free	Older or basic phones
GlobeOne app	Download, log in, view home	Yes	Free	Full account overview

Use *143# for free everyday checks; GlobeOne for full detail; SMS and calls for emergencies.

Running low? Top up via GlobeOne, GCash, or a retail store — or ask someone to pasaload you. After loading, wait one to two minutes and check again via *143# to confirm it was credited.